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Terms and Conditions

Introduction

a. This website is owned and operated by AJRAK.PK (hereinafter and throughout this website
referred to as “we”, “us” and “our”). Our registered office is at street 3, Madniabad Bazar, Clifton, Karachi, which also our principal business location.
b. We offer this website, including all information, tools, products and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated
here.
c. If you have any problems placing your order on our website, or require support after placing an order through our website, please contact us by calling us on +923152078330 or send us an email on


By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.


1. Acceptance of Terms

By using ajrak.pk, you agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must discontinue using the website immediately.


2. Changes to Terms

Ajrak.pk reserves the right to update or modify these terms at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new terms.


3. Eligibility

You must be at least 18 years old or have parental/guardian consent to use this website. By using ajrak.pk, you confirm that you meet this eligibility requirement.


4. User Accounts

  • To access certain features, you may need to create an account.
  • You are responsible for maintaining the confidentiality of your account information.
  • You agree to provide accurate and complete information during registration.

5. Product Listings and Descriptions

  • Ajrak.pk provides a platform for handicraft sellers to list and sell their products.
  • We strive to ensure that all product descriptions are accurate. However, we do not guarantee that descriptions or other content are error-free.

6. Pricing and Payments

  • All prices are listed in PKR unless otherwise specified.
  • Payments must be made through the methods specified on our website.
  • Ajrak.pk is not responsible for any payment disputes between buyers and sellers.

7. Shipping and Delivery

  • Sellers are responsible for shipping the products to buyers within the agreed timeframe.
  • Delivery timelines may vary depending on the seller’s policies.
  • Ajrak.pk is not liable for delays or issues during delivery.

8. Returns and Refunds

  • Each seller on ajrak.pk may have their own return and refund policies. Buyers must review and agree to these policies before purchasing.
  • Ajrak.pk is not responsible for mediating disputes regarding returns or refunds.

9. Prohibited Activities

Users are prohibited from:

  • Posting false or misleading information.
  • Engaging in fraudulent transactions.
  • Violating any applicable laws or regulations.
  • Using the website for unauthorized commercial purposes.

10. Intellectual Property

  • All content on ajrak.pk, including text, images, logos, and software, is the property of ajrak.pk or its licensors.
  • You may not copy, distribute, or use any content without prior written permission.

11. Limitation of Liability

  • Ajrak.pk is a platform connecting buyers and sellers. We are not liable for any disputes, damages, or losses arising from transactions on the platform.
  • We do not guarantee the continuous operation of the website and will not be responsible for any interruptions.

12. Termination

Ajrak.pk reserves the right to terminate or suspend your account if you violate these terms or engage in any prohibited activities.


13. Governing Law

Our Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan and you agree that the courts of Sindh and/or any court of Pakistan (including any consumer court) will have exclusive jurisdiction in any dispute that you have with us.


14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: [email protected]
Phone: +92-315-2078330
Address: Street 3, Madniabad Bazar, Clifton, Karachi, Pakistan


Thank you for using ajrak.pk!